Here are a few reasons why:

A child with medical difficulties needed special care here in the United States that were not available in his country. We got the child enrolled in a health plan, and he is currently receiving the best therapy care available.

If a client is having trouble with their insurance application and might be scared to speak to the staff at the Medicaid office, we can ease the process, and call Medicaid ourselves. Very often, we go far beyond the allotted time for our clients. We are there for them and help them all the way through.

A parent came in to apply for health insurance coverage for a disabled child. She was so frustrated with life in general, and was on the verge of a breakdown. She had no idea who she could turn to for help. She was desperate for a few days vacation from all of the stress, and had nowhere to leave the child. The caseworker referred her to an agency that provides respite care for disabled children. Now, she feels like a new person and is better able to cope with the rest of the family.

We ease the health insurance recertification process as much as possible. A young women came in to our office, looking sad and forlorn. Her mother had recently passed away leaving ten children behind, including herself. Her mother had a very well-paying job with great employer health insurance, and the family never needed help from the government before. The young woman felt so overwhelmed with these new programs she was faced with. She has now taken on the responsibility of helping her father, who was overwhelmed with grief. Our caseworker helped and guided her, and made sure her documents were processed properly. Shortly thereafter, all of the children were fully insured under the government-funded programs.

A sick child located out of town needed insurance in order to go to camp in New York and receive medical treatment. Due to the illness the family decided to relocate to NY, set up permanent residence here and then we were able to get them insured.

Document acquirement for insurance application. One couple had a hard time obtaining documents needed to apply for insurance coverage. We went out of our way to call various offices and expedite the process. We got the documents just in time so that the couple was able to get their coverage activated for the following month.

Helping to navigate the insurance maze. We get phone calls from people who have such a hard time understanding the complexities of the different health insurance programs available. We explain the process and repeat it until it is understood. We will then continue to guide them through the process until they actually have obtained the coverage they needed.

We helped a non-citizen who needed insurance for her children. A woman?s young child needed critical surgery, where the child could not have survived 30 days without it. Once we acquired the necessary coverage, the child received the crucial emergency surgery and was on the road to recovery three weeks later. (Without insurance, the family would not have been able to afford the lifesaving surgery).

A hearing impaired client came in to Nachas Health to apply for health insurance. Not only were we able to set her up with health insurance, we were also able to get her an appointment with a renowned Audiologist. We were even able to raise money for a hearing aid for her. Now, not only does she have the health insurance she needs, but she also has a new more positive stand on life.

A client was denied insurance coverage due to an error done at the Medicaid office. We helped the client apply for a fair hearing, guided her through the process, and got her coverage reactivated.